Shipping and Delivery
All prices are displayed and charged in Australian Dollars (AUD).
Processing Time
- Orders are dispatched within 1–2 business days once payment is received.
- You will receive an email containing your tracking number once your order has been shipped.
Australia
- Standard Shipping – $9.95 | 3–7 business days
- Express Shipping – $14.95 | 1–4 business days
- Free Standard Shipping on orders over $500
New Zealand
- Standard Shipping – $19.95 | 7–12 business days
- Express Shipping – $29.95 | 3–7 business days
International
- Orders under $500 AUD
- Standard Shipping – $39.95 | 7–21 business days
- Express Shipping – $59.95 | 3–10 business days
- Orders $500 AUD and above
- Standard Shipping – Free | 7–21 business days
- Express Shipping – $39.95 | 3–10 business days
Customs & Duties
International customers are responsible for any customs duties, import taxes, or fees applied by their country. These charges are not included in Elenur Signature’s prices.
Additional Information
- Delivery times are estimates and may vary by location.
- During peak or sale periods, please allow extra time for shipping.
- Elenur Signature is not responsible for delays caused by postal services, customs clearance, or unforeseen circumstances.
- We use Australia Post and other trusted carriers for all deliveries to ensure safe and reliable service.
- Once dispatched, you will receive an email with your tracking number so you can follow your order’s journey.
- While we strive to process and ship promptly, external factors such as customs, postal delays, weather, or peak demand may occasionally impact delivery times. Should this happen, we will keep you informed and do our utmost to ensure your parcel arrives as quickly as possible.
- Elenur Signature will not be held liable for stolen parcels. We strongly recommend customers provide a secure delivery address and double-check their details before placing an order.